Legal Notice

Last updated: October 2026

1. Website owner

In accordance with article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the identification details of the owner of this website are set out below:

2. Purpose and scope

This Legal Notice governs access to and use of the website https://za.psychologistai.ai/ (the "Website") and the relationship between the Website and its users. Accessing the Website implies acceptance of this Legal Notice without reservation.

The Website has been created to provide information and to offer guidance and support for emotional well-being by means of artificial intelligence (the "Services").

3. Services provided

Through the Website, AI Psychologist offers information and guidance services based on artificial intelligence in the field of psychological and emotional well-being, including among others:

• Automated conversations about emotional well-being and mental health.
• Educational and informative resources about psychology.
• Self-help and emotional management tools.
• Specialised content on psychology and mental well-being.
• General well-being recommendations.

4. Conditions of access and use

Access to the Website is free of charge, except for the cost of the connection through the telecommunications network supplied by the user's access provider. The use of certain services available to users may be subject to specific conditions that must be accepted before accessing those services.

AI Psychologist reserves the right to modify these conditions at any time. The most recent version will always be available on the Website.

5. User obligations and responsibilities

Users undertake to make appropriate use of the content and services that AI Psychologist offers through the Website and, by way of example but not limitation, not to use them to:

• Carry out unlawful activities or activities contrary to good faith and public order.
• Spread racist, xenophobic, illegal pornographic or terrorism-supporting content, or content that violates human rights.
• Damage the physical or logical systems of AI Psychologist, its suppliers or third parties, or introduce or spread computer viruses or any other systems capable of causing damage.
• Attempt to access and, where applicable, use other users' email accounts or modify or manipulate their messages.
• Impersonate another user, a public authority or a third party.
• Reproduce, copy, distribute, transform or modify the content without the authorisation of the rights holder, unless legally permitted.
• Collect data for advertising purposes or send advertising or commercial communications of any kind without prior request or consent.
• Use the Website to obtain information intended for providing professional psychology or mental health services without the corresponding professional qualification.

6. Disclaimer of warranties and liability

The content of the Website is provided for general information only. It does not constitute professional advice and must not be used as a substitute for the advice of a qualified professional.

AI Psychologist is not responsible for the use that users make of the information on the Website. In particular, AI Psychologist does not guarantee that:

• The services will be uninterrupted or error-free.
• Defects will be corrected.
• The Website or the server that makes it available is free of viruses or other harmful components.
• The information is accurate, complete or up to date at all times.
• The answers given by the artificial intelligence are appropriate for each user's specific situation.

AI Psychologist will not be liable for damages of any kind that may arise from access to or use of the Website, from the impossibility of accessing or using it, or from the use of information from third parties.

7. Personal data protection

Personal data provided through the Website is processed in accordance with the Privacy Policy and the Cookie Policy, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

For any question about the processing of personal data, users can contact the data controller at support@psicologoia.ai.

Users have the right to access, rectify and erase their data, to restrict or object to its processing and to data portability, and to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies and similar technologies

This Website uses its own and third-party cookies to improve the browsing experience, analyse web traffic and personalise content. For more information, please see our Cookie Policy.

9. Links policy

The Website may link to content on third-party websites. As AI Psychologist cannot always control the content that third parties publish on their websites, it accepts no responsibility for that content.

In any case, AI Psychologist will immediately remove any link to a website that breaches national or international law, morality or public order, and will inform the competent authorities.

10. Intellectual and industrial property

AI Psychologist, either directly or as assignee, holds all intellectual and industrial property rights over the Website and the elements it contains (for example: images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials, and the computer programs needed for its operation, access and use).

The reproduction, distribution and public communication, including making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, without the authorisation of AI Psychologist is expressly prohibited.

Users undertake to respect the intellectual and industrial property rights held by AI Psychologist. Access to the Website does not imply any waiver, transfer, licence or assignment of those rights, in whole or in part, unless expressly stated otherwise.

11. Changes

AI Psychologist reserves the right to make, without prior notice, any changes it considers appropriate to the Website, and may change, remove or add content and services as well as the way in which they are presented or located on the Website.

12. Duration and termination

The Website service is, in principle, provided for an indefinite period. However, AI Psychologist may terminate or suspend the service at any time.

13. Minors

Access to and use of the Website by persons under 18 is the responsibility of their parents, guardians or legal representatives, who must supervise that use and make sure the content is appropriate for the minor's age.

AI Psychologist recommends that the services of the platform are used only by people aged 18 or over. If AI Psychologist becomes aware that a user is under that age, it will close the account and delete the data in accordance with data protection law.

14. Applicable law and jurisdiction

All disputes or questions relating to this Website or to the activities carried out on it are governed by Spanish law, to which the parties expressly submit. The courts and tribunals corresponding to the user's domicile in Spain will have jurisdiction to resolve any conflict arising from or related to its use.

15. Contact and notifications

For any communication between AI Psychologist and the user, and for sending information requested or authorised by the user, the channels available on the Website or the following email address will be used:

Notifications made through any of the channels provided for this purpose will be considered valid and fully effective.

16. Severability

If any clause of this Legal Notice is declared void, the remaining clauses will remain in force and will be interpreted in line with the intention of the parties and the purpose of these conditions.

17. No waiver

The fact that AI Psychologist does not exercise or enforce any right or provision contained in this Legal Notice does not constitute a waiver of it, unless expressly acknowledged and agreed in writing.

18. Acceptance of the Legal Notice

Accessing and using the Website implies full acceptance, without reservation, of this Legal Notice in the version published at the time of access. Users who do not agree with any of the conditions set out here should not access or use the services of the Website.

During registration for the Services, users will be asked to confirm expressly that they have read and accepted this Legal Notice and the Terms of Use.

© AI Psychologist – CEDIA Investigación y Desarrollo, S.L. All rights reserved.